21 JAN 2022

Human Rights: Kakuzi Names Violet Mavisi As the Firm’s Independent Grievance Mechanisms Head

Kakuzi Plc has announced the appointment of renowned Jurist Justice (Rtd.) Violet Mavisi as the Independent Lead of the Company’s Operational Level Grievance Mechanism (OGM).

The naming of Ms Mavisi, a former presiding Judge of the Interim Independent Constitutional Dispute Resolution Court (ICDRC) as an Independent Head of the Kakuzi OGM, will provide impetus to the firm’s ongoing efforts to maintain world-class human rights management standards.

Kakuzi Plc kicked off its SIKIKA OGM  development process in October 2020 to provide a systematic and transparent process for receiving, investigating, and addressing company-related grievances from internal and external stakeholders. 

Speaking, when he confirmed the appointment, Kakuzi Plc Managing Director Mr Chris Flowers said the firm had used its OGM experts to identify and validate the appointment.

In the new role, Ms Mavisi, -also a former Vice Chairperson of the Kenya National Commission on Human Rights (KNCHR)- Mr Flowers said, will spearhead the functional rollout of the Kakuzi OGM. The SIKIKA OGM, developed and activated last year, acts as an autonomous complaint (s) receiving, investigating and addressing process.

“At Kakuzi, we are pleased to welcome aboard Ms Mavisi as the new Independent SIKIKA OGM Head. In this role, she will lead a dedicated team ensuring the effective rollout of the OGM process.” Flowers said.

He added: “For Kakuzi Plc, ‘doing the right thing’ means investigating every complaint related to its business, focusing on facts and providing an appropriate and accountable remedy for those cases where evidence indicates that harm was done. Doing the right thing also means sitting down with community members in a calm and orderly manner, listening to people’s concerns and together creating solutions. 

By integrating this into our Community Social Investment Programs we have already been able to find some long-lasting solutions to a number of issues which some of our community members were facing, In particular the community feedback from our Jiko Kisasa initiative has been very encouraging.”

Justice (Rtd.) Violet Mavisi

Head, Sikika OGM

Kakuzi Plc

Ms Mavisi is a lawyer with over thirty years of experience in civil and criminal assignments. She holds a law degree from the University of Nairobi and a Masters of Arts degree in Governance and Development from the University of Sussex.

She is also a Chevening Fellow. She has worked in the public service as a prosecutor with the Attorney General's Chambers, as the First Vice-Chair and Commissioner with the Kenya National Commission on Human Rights and as a Presiding Judge with the Interim Independent Constitutional Court. She has also worked in the private sector as an advocate and also in the Non-Governmental sector.

Mavisi is currently an Independent consultant in the area of Human Rights, Governance, Gender and Health.

She has consulted for the public service and several governmental and Non-governmental organizations like the National Gender and Equality Commission, The Kenya Judiciary, International Development  Law Organization, The Attorney General/Department of Justice, The National Police Service, The United Nations Office on Drugs and Crime, UNDP, FIDA (K), The International Commission of Jurist  (K) Chapter and  KELIN, thus developing competencies in legal research, legal drafting, governance, gender, health, project cycle management and process consulting evaluations, election-related work, capacity strengthening and training and facilitation of meetings both locally and internationally.  

Some of her previous engagements include: Development of a Human Rights Strategy and implementation plan for the National Police Service, Development of the Judiciary Bench Book on Electoral Disputes Resolution, Chairing the Malindi Public Inquiry into allegations of Human Rights Violations in Magarini, Malindi;

A lead consultant in the development of a joint Government of Kenya and UN Gender-Based Violence Strategy, Development of Know Your Rights Manual for Persons Living with HIV/TB, Development of the rules of the court under the Witness Protection Act, Participated in the assessment of Equality and Inclusion at the National and County Government and Private Sector in Kenya commissioned by the National Gender and Equality Commission, and training of Community Paralegals among other assignments.

Formally launched last September after a yearlong pilot project, the Kakuzi SIKIKA process takes a victim-centred approach to resolving grievances by utilising safeguards such as confidentiality counselling (‘psycho-social support’), among other measures.

A SIKIKA OGM Progress report posted on the firm’s website confirms that its preliminary rollout was enhanced by technical support from Triple R Alliance, an independent, internationally recognised human rights and social performance consulting firm working with local Human Rights experts.

The Update on Stakeholder Consultations for Kakuzi OGM (SIKIKA) report confirms that from February 2021, Sikika had been developed in consultation with more than 505 internal and 203 external stakeholders.

In December 2021 and January 2022, a total of 3,944 community members were consulted about the OGM design during community engagement meetings (barazas).  These important engagements also included feedback from state and non-state-based organizations, National and International NGO’s as well as Human Rights Experts.

Mid last year, Kakuzi announced the appointment of an Independent Human Rights Advisory Committee (IHRAC) in a trendsetting move chaired by former Attorney General Prof Githu Muigai. With the appointment of the committee to its Board, Kakuzi Plc became the first corporate organisation in Sub Sahara Africa to constitute and establish such an independent advisory panel benchmarked against the United Nations Guiding Principles on Business and Human Rights.

In appointing the IHRAC, Kakuzi is now one of a growing list of globally focused institutions’ progressively adopting the UN Guiding Principles on Business and Human Rights, such as football governing body FIFA, Global Chemicals manufacturer BASF SE, Adidas, among others.

The committee provides independent technical advisory to the firm’s Board of Directors, guaranteeing sustainable compliance with global human rights principles across the Nairobi Securities Exchange (NSE) listed firm’s operations.

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